13Noir Resort Support offers assistance to UK, French and Scandinavian tour operators, event, film and media companies in French and Andorran Ski Resorts.

Andorra - Val D'isere - Tignes - Val Thorens - Les Arc - Alpe d'Huez - Chamonix - Courchevel - Isola 2000 - Les Duex Alps

Resort Support

13Noir ensure no matter how extreme the environment large tours and events run smoothly and safely. Assisting with logistics and operations 13Noir RSO's (Resort Support Operatives)  are UK SIA Licensed and First aid trained. 13Noir provide the response capability to attend any incidents such as the following

Residential Noise Complaints - Anti Social behaviour - Over intoxicated client assistance - Medical incidents - Missing persons - Client Welfare issues -  Client Eviction

Typically deploying at night, 13Noir's Resort teams liaise with local authorities such as Police Municipal, Gendarmery and Pompier to minimise their call outs. The RS Team leader can assist client management by also attending local municipal meetings with the Mayoree, Tourist Office and Residence managers to ensure all stakeholders are happy, thus reducing footprint of client tours and potentially any fines that may of been issued otherwise.

MEdia backwatch

With great knowledge of ski areas and a venue network across the Alps, 13Noir Alpine Support assists media and film production companies through logistical and security support.  Offering Media back watch, asset and close protection, 13Noir ensure your production runs smoothly offering critical safety procedures for operating in Alpine environments.

With a full time team placed in the Alps, 13Noir can offer logistical and operational support before any tour arrives. Liaising with potential local stake holders can reduce work load and resolve pre tour issues before they occur. RS Operators are trained in winter seasonal deployments and are specialist in cold weather medical first response. Many RS Operatives are university graduates or ex military, offering ideal skill sets especially on large events and tours!  With an iconic uniform and brand identity, local authorities are always pleased to see 13Noir Staff during an incident. 13Noir Resort Support service reduces stress for any winter tour management team.

in 2013/14 Winter Season 13Noir Operators assisted deployed on the UK's biggest French and Andorran Ski tours and Festivals involving over 20000 customers including - Varsity Trip 2015/16/17 Palatinalps 2015/16/17, BUSC Main event 2015, Bristol Snowsports 2015,  FrostGun Invitational 2015 (Val D'isere), Snowboxx Festival 2015/16/17.  

Contact 13Noir operations to discuss us attending your pre season staff training day!